April 30 - May 02, 2018
Wyndham Grand Chicago Riverfront

Byron Gregg

VP, Strategy and Planning
Fidelity Investments


3:45 PM EVALUATING THE CHARGEBACK VS. SHOWBACK JOURNEY FOR YOUR ORGANIZATION

You’ve probably heard a lot of chatter about the chargeback-versus-showback debate. Perhaps you’ve developed strong opinions about the appropriateness of one over the other. Or perhaps you’re on the fence. Hear lessons learned on how to overcome internal resistance, bust misconceptions, and demystify the two models by:

• Measuring the largest drivers of service consumption to derive IT costs and understand cost levers
• Ensuring chargeback is integrated with finance and/or accounting systems

10:00 AM RUNNING THE BUSINESS VS. CHANGING THE BUSINESS: GETTING THE BALANCE RIGHT

IT Transformation is everywhere; in every industry, every business – large and small. But what does it mean for your organization? This session will arm you with a framework, tools, and actionable steps to drive the business, financial, and technology decisions needed to be successful throughout the transformation journey, and it will describe the common pitfalls
and lessons learned at each phase along the way. You will come away with:

• A Model to help your organization define its desired future state
• A Framework to assess current state; identifying gaps and risk areas
• Metrics to determine transformation progress; including financial tools to


Check out the incredible speaker line-up to see who will be joining Byron.

Download The Latest Agenda