ITFM Autumn Day 2

7:15 AM - 7:30 AM REGISTRATION & MORNING COFFEE

7:30 AM - 9:00 AM WORKSHOP B: ASSESSING IT RESOURCE & SERVICES NEED, IMPACT AND EFFICIENCY FOR REDUCING COSTS AND MANAGING THEM BETTER

Does your business know that it absolutely needs all the IT resource and services it
pays for and consumes? Or is there wasteful spend that can be cut or be better utilized
for moving the firm higher on the innovative technology curve? Attend this session to
see how you can map IT services better for their usage, efficiency and impact as well
as negotiate with vendors for more savings.

9:00 AM - 9:15 AM GENERAL REGISTRATION AND MORNING COFFEE

9:15 AM - 9:30 AM CHAIRPERSON’S DAY 1 RECAP AND REMARKS

9:30 AM - 10:15 AM HOW TO BUILD A CLEAR AND TRANSPARENT IT COST ALLOCATION STRATEGY

Justifying the costs of IT services is often a taxing and time consuming battle.
Countless valuable hours and budget dollars are wasted explaining why IT costs were
distributed as they were to disgruntled business units. In this session, learn how to
effectively communicate your IT cost allocation strategy to stakeholders and ensure
business units get the most out of their IT spend. Take home key insights regarding:
·· Setting SLAs and IT service catalogs to help manage customer expectations
·· Building a culture of transparency and communication
·· Working with business units to optimize IT investment

10:15 AM - 11:00 AM LESSONS FROM ONE YEAR AFTER: EXPRESS SCRIPTS SHIFTED PERSPECTIVE FROM PROJECT VERSUS PRODUCT FUNDING

At ITFM autumn 2016, Express Script shared how it was looking to work with limited
financial resources while maintaining efficient, competitive and reliable IT systems.
In the process, it set out to change the construct of its IT organization to align and
address these priorities. They return to share with us lessons after a year’s journey as
they sought to:
·· Shift perspective from a project-funding to a product-funding model
·· Establish a funding, governance and incentive structure to promote product
health and growth within IT decisions
·· Track the ‘Total Cost of Ownership’ to enable more effective strategic decision
making

11:00 AM - 11:15 AM MORNING COFFEE BREAK

11:15 AM - 12:00 PM BEST PRACTICES FOR IT AND FINANCE TO WORK TOGETHER COMMUNICATION AND COLLABORATIONS

As the financial management of IT resources becomes more and more main stream,
IT and Finance departments can no longer remain siloed. Collaboration between
the two can result in significant increases in profitability and efficiencies including
lower business costs and risks. In this session, hear lessons for opening the lines of
communication. Hear how to:
·· Establish communication between business technology partners and business unit
and function
·· Create weekly face-to-face meetings and assignments to increase crossfunctional
understanding
·· Optimize decision making in IT by leveraging financial analysis tools used by the
finance team

12:00 PM - 1:00 PM NETWORKING LUNCH

1:00 PM - 1:45 PM SECURITY THREATS – CAN IT FINANCE AFFORD TO IGNORE THEM?

In a 2014 survey, 65% of respondents said cybersecurity risk was at a high level or had
increased. IT Finance Managers need to understand these risks in order to properly
allocate resources to help prevent them. In this session explore:
·· The current landscape of cyber attacks for organizations
·· Methods of prevention including monitoring and audition network infrastructure, IT
policies and outside vendors’ involvement.
·· Establishing a risk management framework with adequate staffing and budget
·· After breach response protocol and resource allocation

1:45 PM - 2:30 PM FINANCIAL IMPLICATIONS OF A MOVE TO THE CLOUD

More and more businesses are looking at moving to the cloud for more flexibility
when it comes to both their financial concerns and IT services. But companies need
to undertake a very detailed TCO (Total Cost of Ownership) survey before making such
a strategic decision. Also, many companies find it difficult to monitor and manage
organization-wide cloud usage and control costs from just running away.
Attend the session to understand financial management challenges when moving
to the cloud and how cloud investment and usage can be optimized for increasing
profitability.

2:30 PM - 3:15 PM MANAGING TECHNOLOGY LIFECYCLE OPTIMIZATION FOR BETTER ROI ON IT SPENDS

Getting a fair price with procurement and a fair price on disposition of the IT assets
can ensure revenue generation directly from the IT Department. This session will look
at the various monetization options and how your organization can implement them.
Attend to learn how to:
·· Identify and develop new opportunities for driving revenue
·· Demonstrate how the integration of the IT department through ‘end of life cycle’
sales can offset IT department costs by providing a source of revenue
·· Increase end-to-end service quality with a reduced cost structure

3:15 PM - 3:30 PM AFTERNOON REFRESHMENTS BREAK

3:45 PM - 4:30 PM LEVERAGE DATA AND ANALYTICS FOR PRIORITIZING IT SPENDS AND INVESTMENTS

With the wealth of data available for the IT Finance CFO today, predictive analytics and
cognitive data tools can enable an organization to judge the efficiency of its current IT
spends as well as plan for allocations going forward. In this session, discuss:
·· Frameworks for identifying the current state of IT spends, determining their
efficiency and planning for transition
·· How to leverage data -driven insights for long-term planning
·· How to get a competitive edge by identifying future challenges and opportunities

4:30 PM - 5:15 PM TOWN HALL: A RECAP OF THE SUMMIT, KEY TAKEAWAYS AND YOUR CHANCE TO ASK QUESTIONS

This is where we hope to leave you with food for thought as you structure and
implement your own ITFM program. We will also throw the floor open for you to ask
additional questions from out experts that you feel you must get the answer to.

5:15 PM - NaN:NaN AM CLOSE OF CONFERENCE – SEE YOU IN 2018!