ITFM Autumn Day 1

Track

7:15 AM - 7:30 AM WORKSHOP REGISTRATION & MORNING COFFEE

Track

7:30 AM - 9:00 AM WORKSHOP A: A PRIMER ON CLOUD SERVICES, STRATEGIES AND ASSOCIATED COSTS FOR YOUR MOVE

Cloud based services are now widely held as the necessary next frontier for a cost
effective IT strategy. But it can be difficult to develop a cloud based strategy that
makes sense for your business. Most companies do not fully understand the cost of
their existing IT infrastructure and operations. This makes it difficult to assess the real
costs and benefits of adopting a cloud strategy.

Attend this workshop to review different cloud services and strategies organizations
can adopt and the internal and external costs associated with them. Discuss challenges
and approaches to cloud service chargeback and making sure that your cloud strategy
is consistent with objectives you want to achieve.

Track

9:00 AM - 9:15 AM GENERAL REGISTRATION & MORNING COFFEE BREAK

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9:15 AM - 9:30 AM CHAIRPERSON’S WELCOME

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9:30 AM - 10:15 AM MORNING KEYNOTE: MOVING THE NEEDLE ON IT TRANSFORMATION AND “RUNNING IT LIKE A BUSINESS"

Track


10:15 AM - 11:00 AM HOW CISCO MEASURES THE COST OF IT SERVICE

Cisco’s move to IT as a Service Organization (ITaaSO) meant that Cisco IT now had
to run like a business, delivering cost-effective services to meet the needs of the
company’s business operations. It also meant that it had to be accountable for the
costs and investments associated with those services.
Along the way, IT changed its way to collect, analyze, and distribute financial data to
determine the true cost of each service and the value it delivers for Cisco’s operations
and IT investments. Attend this session to hear how Cisco:
·· Provided a total cost of ownership (TCO) view for each IT service
·· Provided more visibility into IT cost components to identify opportunities for
savings
·· Generated meaningful financial data to improve planning and management for the
entire IT services portfolio
·· Quantified the value of IT services in financial terms

Track

11:00 AM - 11:30 AM MORNING COFFEE & NETWORKING BREAK

Track

11:30 AM - 12:15 PM STRATEGIES FOR OPTIMIZING IT SPENDING FOR MAXIMUM RESULTS

If resources were limitless, there would be no need of managing them. But most IT
managers have to live under the looming specter of budget cuts or are asked to deliver
new cutting edge IT services without an increase in funding while assuring that the IT
budget is being optimized in the most efficient manner. In this session, we will discuss:
·· Short term strategies for cutting IT spends in the short term while minimizing the
impact of cutoffs. Long long-term strategies for efficient IT spending working with
overhaul of IT systems, infrastructure, processes, and organizatio

Track

12:15 PM - 1:00 PM CASE STUDY: FARMER INSURANCE GROUP’S JOURNEY TO GET VISIBILITY OF ITS IT INFRASTRUCTURE USAGE AND COSTS

How Farmers leverages ITFM tools to capture data for procuring IT process outsourcing
at the right price and efficiency levels

Track

1:00 PM - 2:00 PM NETWORKING LUNCH

Track

2:00 PM - NaN:NaN AM CONCURRENT ROUNDTABLES


Roundtable 1: Defining Meaningful Metrics for Maximizing IT Service Quality

Walk away with an understanding of how to set high-level service goals and then
identify metrics to help gauge how well those goals are being met. Walkway with
clear ideas on what to include, what IT services to measure and how, when, and
why to measure them.

Roundtable 2: Best Practices for Reducing and Managing IT & Telecom Costs

Talk with experts and peers on identifying costly IT processes and outdated
delivery models that eat into your budget and time. Understand how IT service
differentiation can help improve cost structures along with cutting down on
procurement processes that add to IT costs.

Track

2:45 PM - 3:00 PM AFTERNOON REFRESHMENTS BREAK

Track

3:00 PM - 3:45 PM BRING THE AGILE MINDSET TO ITFM FOR FASTER DECISION MAKING AND ELIMINATING WASTEFUL IT COSTS

How can IT Finance support companies as they start moving from the traditional
waterfall method of project management and development to a more agile approach
that calls for smaller development time frames and faster turn around times?
Attend this session for:
·· Agile practices as they can be implanted for IT financial management
·· As companies move towards faster implementing
the agile process across the organization.

Track

3:45 PM - 4:30 PM WHAT IS STOPPING YOUR SOFTWARE ASSET MANAGEMENT PROGRAM FROM DELIVERING VALUE BEYOND PLAIN COMPLIANCE?

Ensuring compliance and ensuring that a firm is not under-licensed are often the primary
objectives for software asset managers. But license optimization, IT security and
implementing processes and policies are just some of the areas in which SAM can save
money for companies. Attend the session to understand issues that bog SAM teams down
and their solutions as well as:
·· Consider implementation, training and process rollout practices for efficiency
·· Review and optimize time consuming transactional License Management
for freeing up time?
·· Examing how to manage complex software licenses

Track

4:30 PM - 5:15 PM METRICS AND ANALYTICS TO FOSTER CONVERSATIONS BETWEEN IT AND BUSINESS UNIT OWNERS

It is difficult for business owners to understand the impact of their decisions on IT costs
in the absence of metrics that are easily understandable. This session looks at:
·· Leveraging metrics and business intelligence for clearer communication goal setting
to ensure IT usage and spends align
·· Setting baselines and using scorecards to illustrate the business value of IT
and influence change

Track

5:15 PM - 5:15 PM END OF DAY 1