Presentation: Transition from Chargeback to Showback To Enhance Transparency

Presentation: Transition from Chargeback to Showback To Enhance Transparency
In this presentation, Carolyn Bellisio, CFO of IT, Liberty Mutual Insurance, highlights the importance of measuring the largest drivers of service consumption to derive IT costs and understand cost levers, and ensuring chargeback is integrated with finance and/or accounting systems.

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