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Would you classify your IT services as amateur, professional or expert? In general, IT business units fall into these three roles in the business depending on its maturity. This summary report is based off of Apptio's "IT Financial Metrics Primer” whitepaper to help you decide your current capabilities. Don't fret if you haven't reached the highest level, ITFM Week will give you the tools to take you there.
Hear how BNY Mellon revamped its applications portfolio and re-engineered its infrastructure to realize substantial cost improvements, and improve IT transparency, including:
- Their approach and the framework they built to manage this challenge
- The levers they focused on
- Lessons learned from this exercise
- Alex Golbin, Managing Director and Global Head of IT Optimization, BNY Mellon
- Randy Stringer, Managing Director and CFO of Client Service Delivery & Client Technology Solutions, BNY Mellon
The Federal Reserve has been working on an ITFM journey to align its IT service and cost model to support improved business value by highlighting the correlation of performance and risk to cost. This initiative has focused on the creation of a new service framework and service catalog that improves the alignment to cost drivers and consumption of IT services. This discussion will focus on the strategies, approaches and toolsets used to support the advancement of IT financial management within the FRS.
Presentation by Brannon Howle, Assistant Vice President, Federal Reserve Information, Technology
Dell and EMC recently came together in the largest merger of technology companies in history. The resulting company, Dell Technologies, was forced to rationalize many of its legacy applications. This was also true for its ITFM tools: EMC was using one tool, while Dell was using another. Questions of: should the legacy EMC model prevail? Or should the legacy Dell model be used? Or should the merged company continue operating separate systems? After careful analysis, a project was launched to migrate the legacy Dell model to the EMC tool. The complexities were enormous, involving three distinct phases and five separate companies. This session will discuss how the migration decision was made and how the project team was able to overcome tremendous odds to develop a highly effective combined model for the merged company.
Presentation by Clark Robinson, Sr Manager of Data Management and Analytics Tools, Dell Corporation
Capital One’s Technology Cost Transformation: How cost transparency and data visualization is empowering Technology leaders
As one of the top 10 largest banks in the U.S., Capital One’s senior leadership made a prescient commitment in 2010 to shed its traditional brick ‘n’ mortar banking practices and embrace the agile mentality of a technology organization. Recognizing that its customers’ needs were changing, Capital One sought to transform how they deliver software by modeling themselves after the best technology organizations: leveraging open source software, APIs, and agile methodologies; simplifying the infrastructure as the first movers within financial services to start the journey to public cloud; and building the capabilities to leverage big and fast data. Learn how Capital One’s Technology Cost Transformation has empowered Capital One leaders to command control of their technology costs and deliver on all of their technology goals. Learn about how Capital One’s Finance team is leveraging design thinking principles and new data visualization, virtual and mixed reality tools to translate the value of Technology in a meaningful way to transform the banking experience.
Presentation by Keller Denechaud, Senior Director of Infrastructure Finance, Capital One